Ask anyone who works at zlien and they’ll tell you – one of the best parts about working here is getting the opportunity to solve a problem for one of our customers. Whether it’s answering a question, sharing a helpful resource, tracking down some essential project data, or helping them with a document, it just feels good to make someone else’s problem go away.
Sometimes, the person on the receiving end let’s us know that we were able to help, and that they appreciate our efforts on their behalf. When we get one of these reviews, it’s a nice reminder that the work we do really matters. And even when we get a not-so-good review, it gives us a chance to improve our service and do better the next time. Either way, getting feedback from our customers and from others in the industry is welcomed and appreciated by everyone here at zlien.
Today, we want to take the opportunity to highlight a recent review from a customer of ours named Janet. We’d also, like to take an opportunity to share a little bit about the person here that earned our customer’s praise.
Janet’s Review. Thanks for z-love, Janet!
This Is Boyd.
Using data, knowledge, experience, and determination, Boyd makes problems go away for people in the construction industry.
Originally from Virginia, Boyd has been a member of zlien’s JobSight team since March 2017.
“I remember Janet – she was having trouble viewing a document but I was able to switch her account over in a matter of minutes and solved her problem. Not my toughest assignment by any means, but Janet was great and I was glad to be able to solve her problem so quickly and easily.
You are very welcome, Janet! It was my pleasure!”
His Most Challenging Project:
“I was working on a project for Walt Disney World. They were building a top secret flavor lab that would serve as a test kitchen for all the snacks and meals in their parks. Locating anything with the name ‘top secret’ is a challenge, and some of these top secret corporate projects are more difficult to research than Area 51!
After searching through many pages of documents online, I was able to locate an APN (Assessor Parcel Number) and use that to locate the NOC (Notice of Commencement) for the project. Problem solved.”
His Most Valuable Project:
“I performed research on the new Tesla Gigafactory. The Tesla Gigafactory is located on Electric Avenue (!) in Sparks, Nevada and will be the location where 500,000 Tesla cars are produced each year. Tesla alone will require today’s entire worldwide supply of lithium-ion batteries. The Tesla Gigafactory was born out of necessity and will supply enough batteries to support Tesla’s projected vehicle demand.”