Why Did it Work?
When Marisol sent preliminary notices, it finally got her customers’ attention in a way that another phone call or email never could. In her opinion, sending the preliminary notices was so effective because it showed the delinquent customers that Bay meant business when it came to getting paid.
It’s easy for delinquent customers to ignore yet another collections call or email. But when they receive a preliminary notice or notice of intent to lien, they recognize that you understand that the lien laws are on your side, and that you aren’t afraid to leverage your rights to get paid fairly and on time.
Lien rights are powerful. Marisol has joined the ranks of thousands of our customers who have secured payment through our platform.
Now, my customers call me and ask,
“How can I pay this invoice?”
Even though lien rights exist in all 50 states to help construction companies get paid, many construction industry professionals incorrectly assume that they have to hire a lawyer to exercise their rights. However, as our customers have discovered, you can bring the full might of your state’s lien laws to bear just by using zlien, without having to call a lawyer.
Avoiding Payment Problems in the Future
After collecting on 100% of her delinquent customers, Marisol and her boss saw first-hand the value of using the zlien methodology to leverage their lien rights and get paid. As Marisol herself says, “nothing makes a collections manager happier than getting paid!”
With guidance on construction payment best practices from Alyssa, Bay’s Account Manager at zlien, Marisol is developing a plan to utilize zlien for all of their projects up front, rather than waiting for payment problems to arise. Instead of spending time trying to track down delinquent customers, Marisol is looking forward to being able to spend that time building positive relationships with her customers instead.
The more often our customers use zlien on the projects or jobs, we’ve found that late payments are less likely to occur. Sending preliminary notices through the zlien platform alerts other parties on the job of your company’s involvement while also saying loud and clear that, you mean business when it comes to getting paid.